SAP Knowledge Base Article - Public

2810936 - System Crashes While Creating Remittance Advice

Symptom

The system crashes upon creation of a remittance advice in Payment Monitor work center view.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payment Management work center.
  2. Go to the Payment Monitor view.
  3. Search for the Outgoing Bank Transfer ID AAA (AAA means the Outgoing Bank Transfer ID).
  4. Click Create Remittance Advice button.

System crashes.

Cause

There's no address maintained for the payee of Outgoing Bank Transfer ID AAA.

Resolution

Maintain an address in the master data of the respective payee of payment ID AAA (for example, a business partner person).

Once the address is maintained, it should be possible to create the remittance advice in Payment Monitor.

Keywords

remittance advice; business partner person; address; outgoing bank transfer; payment monitor , KBA , AP-ACC , Business ByDesign: Financial Accounting , How To

Product

SAP Business ByDesign all versions