SAP Knowledge Base Article - Public

2810915 - Work schedule details link does not work

Symptom

The ‘details’ link in the work schedule field is not working. When the link is clicked, nothing happens.

Environment

SuccessFactors

Employee Central V2

Reproducing the Issue

Log in and search for user having workschedule added in job information.

Navigate to People Profile -> Job Information -> Time Information section -> Click on the ‘Details’ link besides workschedule and you will observe that the pop-up window doesn’t open.

Cause

Time off feature is not enabled in instance

Resolution

Workschedule details link feature will work only if the time off feature is enabled in the instance.

In case it was enabled in past and few employee's were provided with time information including workschedule, without this feature enabled in present the workschedule details link will not work.

Keywords

workschedule details link, employee central, successfactors , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Onboarding 1905