SAP Knowledge Base Article - Public

2810742 - Error 'Action Set as Won not possible; action is disabled' While Uploading Sales Quotes

Symptom

You are uploading Sales Quotes using Data workbench. In the template, you are updating Status as Won by maintaining field 'Set_as_Won' as 'TRUE' and you encounter an error "Action Set as Won not possible; action is disabled".

Reproducing the Issue

  • Go to Data Workbench workcenter
  • Click on Import View
  • Select Individual Object : Sales Quote
  • Browse and Upload the File 
  • Import the File and Finish

Cause

Currently it is only possible to upload quotes with Status Won if the quotes are consistent and do contain items associated with it.

Resolution

As a work around, add a dummy text item to the quotes and then it will be possible to upload the quotes with Status Won.

To insert a quote text item, use the Object SalesQuoteItem without any product (only description).

Keywords

Sales Quotes, Status , Won, SalesQuoteItem , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP C4C CORE 1908 ; SAP Cloud for Customer core applications 1905