SAP Knowledge Base Article - Public

2809359 - Job Category Field Missing When Working with Job Analyzer - Recruiting Management

Symptom

  • Custom field Job Category disappear right after the Job Analyzer is opened and it will only return if the page refreshes. 
  • Read/Write permissions to the field are properly given.

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management - All Versions

  • Job Analyzer

Reproducing the Issue

The mentioned behavior will only happen when the custom field-id "jobCategory" is configured in the JRDM and the Job Analyzer enabled.

  1. Go to Recruiting, open a Job Requisition
  2. Go to the Job Category field and open the Job Analyzer to analyze the data from the Job Requisition
  3. You will notice that the custom field will disappear after a certain time

Cause

The Job Analyzer functionality, at the moment it is activated, creates an element with the same id as the custom field "jobCategory". This is creating a discrepancy and making the UI field disappears.

Resolution

Software Engineering team has already acknowledged this issue and they are currently working on it.

If the field is a required step to set the Category of a Job, as a workaround, the customer can either remove the Job Analyzer permissions, so the element won't be created, or change the field-id in the template, but will work only for new created Requisitions.

For more information about the Job Analyzer configuration, refer to the article: 2557520 - Job Analyzer - Recruiting Management

NOTE (07/17/2019): Software Engineering has updated the Job Analyzer code and will add the fix within the 1908 release.

See Also

 2557520 - Job Analyzer - Recruiting Management

Keywords

jobCategory; Job Category; Missing Category Field; Job Analyzer; , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors Recruiting all versions