SAP Knowledge Base Article - Public

2809346 - How to register Crystal Reports?

Symptom

  • Unable to register the product.
  • When attempting to register Crystal Reports, it open an SAP web page, but there is no information on how to register the software.

Environment

  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016 

Reproducing the Issue

  1. Start Crystal Reports.
  2. Under the menu "Help", select "Register"
  3. A browser window open the SAP website page with no information on how to register the product.

Cause

  • Registration of Crystal Reports is no longer required, and this is why there is no registration web page anymore for Crystal Reports.

Resolution

  • No action required.

Keywords

CR , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016