Symptom
- Unable to register the product.
- When attempting to register Crystal Reports, it open an SAP web page, but there is no information on how to register the software.
Environment
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
Reproducing the Issue
- Start Crystal Reports.
- Under the menu "Help", select "Register"
- A browser window open the SAP website page with no information on how to register the product.
Cause
- Registration of Crystal Reports is no longer required, and this is why there is no registration web page anymore for Crystal Reports.
Resolution
- No action required.
Keywords
CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016