SAP Knowledge Base Article - Public

2808623 - LMS: Wildcard expected behavior in Admin Power search bar.

Symptom

Despite having set "enableSingleCharacterWildCard=" and "enableMultipleCharacterWildCard=" to true, the Power Search for LMS admins does not work properly.

A search for example term "Example" return both items and offerings with the title "Example-Item-Test" or "Example Item". When searching for "Exampl_" or "Examp%", respectively, there are no results at all.

Environment

SAP Successfactors Learning

Reproducing the Issue

LMS Admin > Power Search > Search for an entity using a Wildcard - “Exampl_” or “Examp%”

Cause

The configuration "enableSingleCharacterWildCard" and "enableMultipleCharacterWildCard" is not meant to be used in Power Search.

The Power Search expects the whole keyword to give you the expected results.

Resolution

When the configuration is set to true, it can be used in actual entity searches.

For example, you can navigate to Learning > Items and in Item ID field you can search with "Examp%" and you get results like similar - "Example-Item-Test" or "Example Item".

See Also

2469459 - Power Search not showing all the records with a keyword

Keywords

Power Search; wildcard; bar; search bar; match; matching; missing; discrepency; discrepencies; return; returned; results; result; discrepancy, discrepancies , KBA , LOD-SF-LMS-CAT , Catalog , Problem

Product

SAP SuccessFactors Learning all versions