SAP Knowledge Base Article - Public

2808467 - SAP Analytics Cloud System User Menu Error

Symptom

 When accessing the User Menu of SAC, the following error message is displayed "Error"

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Environment

  • SAP Analytics Cloud  

Reproducing the Issue

  1. Log into your SAC Tenant
  2. Go the Security Tab
  3. Go to the Users Tab
  4. Encounter the Message 

Cause

In this instance, the cause of this is that the currently used browser needs a refresh.

Resolution

There are two possible resolutions -

  1. Refresh the Browser Page
  2. Re-log into the SAC Tenant

Keywords

KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud 1.0