SAP Knowledge Base Article - Public

2808425 - Slow performance and browser crash when opening specific story page based on planning model in SAP Analytics Cloud (SAC)

Symptom

Slow performance and browser crash when opening specific story page based on planning model in SAP Analytics Cloud  (SAC)

Environment

  • SAP Analytics Cloud 2019.8.16

Reproducing the Issue

  1. Log on to SAC tenant.
  2. Open the affected story and then navigate to the specific story page based on planning model.
    => It takes a long time to load the page and finally Chrome browser gives "Aw, Snap - Something went wrong while displaying this webpage.".
    => Task Manager shows that Chrome browser used memory over 2000 MB.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, slow, performance, long, crash, memory, planning, model, Aw, Snap, chrome, over , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , Problem

Product

SAP Analytics Cloud 1.0