SAP Knowledge Base Article - Public

2808385 - Email functionality missing in certain Tiles and Dashboards

Symptom

  • Not all Tiles / Dashboards seem to have the e-mail functionality
  • Can we enable Email option for custom Tiles?
  • What all Tiles/Dashboards have email options available?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Run the Dashboard / Tile under concern
  2. The e-mail functionality shown below is missing:

    2808385.jpg

Cause

The E-mail Option is an inbuilt functionality that is limited only to certain Standard Dashboards

Resolution

This feature is only available in the below 3 standard dashboards.

  1. Performance Dashboard
  2. Competency Dashboard
  3. Performance and Competencies Dashboard
  • It is not available even in the Standard individual tiles.
  • And cannot be added to custom tiles or Dashboards

Keywords

Email, e-mail, missing Dashboard, tile, Report, Center , KBA , LOD-SF-ANA-DSH , Dashboard and YouCalc , Problem

Product

SAP SuccessFactors HCM Suite all versions