SAP Knowledge Base Article - Public

2807897 - Alarm Message "Check close date" in Opportunity.

Symptom

When you set the status of an Opportunity from “In progress” to “Stopped”,  alarm message “Check close date” pop-up.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales work center.
  2. Go to Opportunity work center view.
  3. Open an Opportunity with status “In progress”.
  4. Make sure that the Close Date > or = than Start Date.
  5. Click Edit button, change the status from “In progress” to “Alarm message “Check close date” pop-up.

Cause

The current Close Date is not the system wanted one and therefore needs to be adjusted.

For example:

  1. Close Date format used in this opportunity is not the international format(yyyy-mm-dd).
  2. You set the Close Date as 12/31/9999(Unlimited).

Resolution

This is the current standard behavior.

Message “Check close date” will be able to configure from Business Configuration after 1908 release.

Keywords

Status;Stopped;Check close date;Message Severity Configuration; , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP C4C ADDINS 1905