You have checked the download centre in your C4C tenant and cannot find the client side Outlook Add In for Mac.
SAP Cloud for Customer
This is expected system behaviour.
There is no C4C client side Outlook Add In for Mac.
Integration to Outlook from Mac is only available via Server Side Integration.
SAP Help Portal > SAP Cloud for Customer:
Scope and Configure Cloud for Customer, Server-Side Integrationfor Microsoft Outlook
- Installing SAP Cloud for Customer, server-side integration for Microsoft Outlook
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