SAP Knowledge Base Article - Public

2806558 - Action search function for search of people and features doesn't work in mobile browser

Symptom

On smartphone  unable to perform user or feature search when using mobile browser, which is called action search in the bizx home.

This happening on all the available mobile browsers.

Everything is ok in desktop browsers.

Environment

Successfactors Bizx application used in mobile browser

Reproducing the Issue

1. Login to SFSF from iOS or Android device. 

2. Click on a search box. 

3. Observe the non-clickable search field, keoboard is not opening when clicking on the field, no way to type the search text.

Cause

UI code level defect

Resolution

We have already idetified this as a code level defect on the application, there is some issue in the UI elements which is causing this.

This will be fixed in our 1908 release.

Keywords

Mobile browser issue Issue in search Not able to search in mobile browser Action search Action search in mobile , KBA , LOD-SF-PLT-SRH , Search , Problem

Product

SUCCESSFACTORS BIZX CORE 1905