While converting or associating a Lead you receive the error "Save Failed. Please correct the language. XYZ isn't valid." (XYZ represents the language).
SAP Cloud for Customer
Reproducing the Issue
Go to the Sales work centre.
- Go to the Leads view.
- Open any object.
- Use the convert or association function.
- You receive the error "Save Failed. Please correct the language. XYZ isn't valid."
The business partner used in your lead has a language maintained which is not valid.
When you try to convert from a lead the business partner is activated. During the activation, the checks (that includes, is a language valid or not) are running.
The language has to be corrected on business partner side.
If you cannot perform the correction on your side, kindly create an incident with SAP Cloud Product Support.
KBA: 2351616 - When creating Accounts or Contacts, the Language defaults to a Particular Language
Canadian, English, German, Portuguese , KBA , LOD-LE-BP-BP , Business Partner , LOD-CRM-LM , Lead Management , Problem