SAP Knowledge Base Article - Public

2805841 - SAP Analytics Cloud Story Filter is not reflecting the correct values from the back end HANA

Symptom

  • No error is displayed but the values for the filter are missing
  • Shows the correct values from the available members

Environment

  • SAP Analytics Cloud 2019.9.10
  • SAP HANA (SCP)

Reproducing the Issue

Step 1: Log into SAP Analytics Cloud
Step 2: Go to story with story filter called "Time"
Step 3: See that "Time" is not displaying correctly in SAP Analytics Cloud, but it is displaying correctly in the back end. 
Step 4: Edit the "Time" Filter and see that the correctly values are displayed. Seems that SAC is storing cache and therefore the display is not correct.

Note on the Edit Filter the Option "All Members" is not selected. See Screenshot #3. SAP to confirm is selecting "All Members" will allow SAC story filter to correctly refresh.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Bug Filed

Product

SAP Analytics Cloud 1.0