SAP Knowledge Base Article - Public

2804869 - Error in Intercompany Sales Order Document

Symptom

You have created intercompany sales order from purchase order, however intercompany sales order is in error status.

Error - City in address of Bill-To party missing

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Purchase Requests and Orders work center
  2. Go to the Purchase Orders view
  3. Select the Purchase Order 123 (123 is purchase order ID)
  4. Select Edit and navigate to Document Flow
  5. You can see the Intercompany Sales Order
  6. Open the document & you can see the error message

Cause

In purchasing we treat Bill-To as an org and in sales order it is treated as a business partner. Hence it should fetch the address from address snap shot of functional unit and customer needs to maintain the address in org unit from Organizational Management work center.

Resolution

  1. Go to the Organizational Management work center
  2. Go to the Common Tasks and select Edit Org Structures
  3. Select the relevant Org Unit and navigate to Addresses tab
  4. Under Bill-To address section, you need to maintain the complete address
  5. Select Activate & Activate Selected Structure
  6. Select Save and Close

Keywords

City in address of Bill-To party missing; Error in IC Sales Order; IC PO; Bill-To party missing , KBA , AP-POP-PO , Purchase Order , Problem

Product

SAP BUSINESS BYDESIGN 1911 ; SAP Business ByDesign 1905 ; SAP Business ByDesign 1908