SAP Knowledge Base Article - Public

2804798 - Error: "Error occurred in SAP Fieldglass driver: An unexpected error occurred. Contact system administrator for help. : External Data Service Returned Error: Internal Error occurred" in SAP Analytics Cloud (SAC)

Symptom

Error: "Error occurred in SAP Fieldglass driver: An unexpected error occurred. Contact system administrator for help. : External Data Service Returned Error: Internal Error occurred" when creating model connecting to Fieldglass in SAP Analytics Cloud (SAC)

Fieldglass.png

Environment

  • SAP Analytics Cloud 2019.8.11

Reproducing the Issue

  1. Login to SAC
  2. Create a new Model connecting to Fieldglass
  3. Select Query

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0