SAP Knowledge Base Article - Public

2804712 - Item Classification becomes external after connector run

Symptom

After running a item connector , new items and old items that are set to have the item classification to something other than external are being set as external. Example: The CPNT_TYPE_ID is set to ONLINE and still marked as external which is reserved for OCN courses.

Environment

SAP Learning Management System

Cause

If the ITEM_SOURCE is not Null, then we will classify the item as a OCN/EXTERNAL Course

Resolution

Verify and remove any data located in the ITEM_SOURCE Field.

Keywords

Type, LMS, Scheduled offering , KBA , LOD-SF-LMS-ITE , LMS Items , Problem

Product

SAP SuccessFactors Learning 1902