SAP Knowledge Base Article - Public

2804058 - Hiring workflow has empty approvers

Symptom

When we submit an hiring the approvers related to the workflow shows empty users in the pop up box.

or

Workflow participants for position relationship type approver steps shows empty when workflow triggers.

empty workflow participants_short.png

Environment

SuccessFactors

Employee Central 2.0

Cause

Effective date of position is in future (compared to workflow initiated date).

Resolution

If the position start date is in future, the workflow participants cannot be derived for a Position Relationship type approvers.

Example workflow configuration:

Workflow config example.PNG

The position is inactive today and will become active in future.

Therefore, make sure that if you are using Position Relationship as approver steps then the position is effective as-of-today / date of initiating the workflow.

Keywords

Position Relationship type step approvers, empty approvers list in workflow. employee central, SucessFactors , KBA , LOD-SF-EC-WFL , Workflows (Rules & XML) , Problem

Product

SAP SuccessFactors HCM Core 1902