SAP Knowledge Base Article - Public

2803936 - LinkedIn Account Setup - Error about missing permissions

Symptom

Go to:

Admin Center > Integration Center > Security Center > LinkedIn Account Setup

after enter the credentials the error show up:

                  There seems to be a problem
You do not have enough permission to access this page.

Environment

Successfactors - Recruiting Module - Linkedin integration

Cause

That error does not come from Successfactor, there are some problems with the LinkedIn Account.

Possible Reasons:

  • LinkedIn Account is not one of the following LinkedIn products:

            LinkedIn Recruiter
            LinkedIn Job Slots

  • LinkedIn Account is not permissioned for AWLI 2.0
  • LinkedIn Account is not activated via email
  • Linkedin account already used in another CompanyID

Resolution

The customer needs to raise a ticket with Linkedin support to further investigate the issue.

See Also

 https://launchpad.support.sap.com/#/notes/2683467

Keywords

Linkedin error permission , KBA , LOD-SF-RCM-INT , Integrations & Intelligent Services , Problem

Product

SAP SuccessFactors HCM Core 1902