SAP Knowledge Base Article - Public

2802685 - Error when viewing saved search on Talent Pool - An error occurred. Please close and re-open this dialog, and try again - RCM

Symptom

When the user tries to access the list of saved search on a talent pool they receive an error message: "An error occurred. Please close and re-open this dialog, and try again".

Environment

SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

  1. Go to Recruiting Module
  2. Go to Candidates
  3. Go to talent pools
  4. click on the button next to the "Test Talent Pool" and click actions > edit
  5. Try to click on the "List of Saved Searches" link.  Get the error: An error occurred. Please close and re-open this dialog, and try again.

Cause

This error is being caused due to a missing permission.

Resolution

In order to resolve this error, the user must have the following permission enabled:

Manage Permission Roles -> Metadata Framework -> Read/Write Permission on Metadata Framework

Keywords

saved search, talent pool, RCM-63695 , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions