SAP Knowledge Base Article - Public

2802332 - Report Center: Unable to create New Label

Symptom

  •  Unable to create new Label in Report Center
  •  Create New Link is missing to create new Labels in Report Center

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors HCM Suite
  • Report Center

Reproducing the Issue

  1.  Go to Report Center
  2.  Select a report -> Action -> Label As
  3.  Create New link is missing

Cause

  •  This could be related to theming.
  • "Create New" link to create labels is not visible in the UI because link text color is white and background color is also white. Hence, link is not visible. 

Resolution

Permanent Fix:

  • This is a Known Issue and teams are working to resolve this. Please keep watching this space for resolution timeline.
  • Fix Date: TBD

Workaround:

  • As a workaround, If you point mouse cursor on top-left-side of the search box, then mouse pointer will convert into hand icon that means create new link is there and it is working. On click, it will take the user to create label screen.

          nocreatelabel.jpg

Keywords

Report Center Create New Label AYT-22107 , KBA , LOD-SF-ANA-RCT , Report Center , Bug Filed

Product

SAP SuccessFactors HCM Core all versions