SAP Knowledge Base Article - Public

2802276 - Items with Content Folders Not Copying Content

Symptom

Copied items that have content objects inside of a folder are not keeping the content objects after the item is copied.
Only the folder is being copied.

Environment

SuccessFactors Learning

Cause

This has been confirmed as a system defect and fixed by Engineering Team.

Resolution

The software correction is available on the 1905 release and a patch was applied for validated customers and for the 1902 release as well.

Reference Number: LRN-51478

Fixes an issue where the copied items of a content object inside a newly created folder are not retained after the items are copied.

Keywords

item, copy, defect, LRN-51478 , KBA , LOD-SF-LMS-ITE , LMS Items , Problem

Product

SAP SuccessFactors Learning 1808 ; SAP SuccessFactors Learning 1902