SAP Knowledge Base Article - Public

2801641 - Cannot access RMK posting using the RCM Posting URL

Symptom

When we try to access the RMK Job Posting using the RCM Posting URL, found on the Job Postings page, we get the error message "Sorry, this job is currently deactivated". When we go to the external RMK career site we can find the Job Posting and access it with no errors.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Cause

The system does not append a local to the Job Posting URL.

Resolution

The Recruiting Marketing System expects a local for each job posting and no local is appended to the RCM posting URL. Instead the system uses the local of the browser and you will be sent to the Job Posting in the language of the browser. If the Job posting does not exist in this local you will see this error message "Sorry, this job is currently deactivated".

For example if I have a Job that is posted in English US (en_US) only and the language of my browser is German (de_DE), when I click the external posting URL the system will try to send me to the de_DE version of the Job Posting which does not exist. Instead of the posting I will see the error message.

This is currently expected behavior due to a product limitation. The current workaround is to change the local of your browser to match the language of the Job Posting, or to post the job requisition in the language of your browser as well. If you would like the Job Posting URL to append a local to the Posting URL please create an enhancement request.

See Also

2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions