SAP Knowledge Base Article - Public

2799607 - Setting up Attachments in BCUI - SAP SuccessFactors Employee Profile

Symptom

  • The attachment portlet is just loading.
  • Loading error; 
  • Portlet problem;
  • How to configure portlet with attachments; 
  • How to create an attachment field; 
  • Attachment portlet.  

This article will show you how to set up a block that supports attachments in People Profile via BCUI (Manage Business Configuration).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

  • SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Open the instance; 
  2. Go to Configure People Profile; 
  3. Create a new Custom Blocks > Live Profile Background; 

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  1. Add a Attachment Background Element; 
  2. Open the Employee Profile; 
  3. See the portlet just loading. 

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Cause

This issue is caused by the wrong configuration when you create the field in Manage Business Configuration (BCUI) or XML.

Resolution

  1. Open the Manage Business Configuration (BCUI);  
  2. Search the field that you want to add attachments; 
  3. Create the right configuration to the document-type-id docName and attachment: 

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  • You need to use the document-type-id="ATTACHMENTS" just in the data-field id="attachment", not in the docName. If you use the document type wrong, you'll experience the problem in the People Profile. 

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See Also

2080620 - How to enable Manage Business Configuration UI (BCUI)

2796076 - How to edit or create a custom block in People Profile

2799197 - How to select a picklist / SuccessFactors Employee Profile

Keywords

SuccessFactors; Attachments; Permission to Attach Documents; Grant Permission; Field; portlet; employee; profile; people; loading; error; create; BCUI; custom; block; manage; business; configurator; picklist; RBP; , KBA , LOD-SF-EP , Employee Profile , LOD-SF-EP-PP3 , People Profile (PP3) , How To

Product

SAP SuccessFactors HCM Suite all versions