SAP Knowledge Base Article - Public

2799351 - The job failed due to an unexpected internal server error. Please contact you... when refreshing a BPC write-back enabled model in SAP Analytics Cloud

Symptom

The following error occurs when you try refresh data from an SAP Business Planning and Consolidation, version for SAP NetWeaver or SAP Business Planning and Consolidation, version for SAP BW/4HANA (BPC) Write-back enabled model in SAP Analytics Cloud (SAC):

  • The job failed due to an unexpected internal server error. Please contact you...
  • The job failed due to an unexpected internal server error. Please contact your system administrator.

Environment

  • SAP Analytics Cloud 2019.8

Cause

Limitation.

Resolution

DO NOT activate BPC data on the BW DataStore Objects (advanced) or compress BPC data on the BW InfoCubes/InfoProviders at BPC side. Otherwise the time stamp information can be removed from the activated or compressed requests and you might not be able to sync delta data from corresponding BPC model.

See section "About Synchronizing BPC Delta Data to SAP Analytics Cloud in a Write-back Model" at See Importing SAP BPC Data to a New or Existing Model.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-BR , Digital Boardroom (DiBo) , LOD-ANA-PL , Planning Functionality, Planning Models , LOD-ANA-PR , Predictive Scenarios, Smart Predict , Problem

Product

SAP Analytics Cloud 1.0