SAP Knowledge Base Article - Public

2799303 - Unrated sections are not ignored in the overall performance rating calculation

Symptom

Unrated Section/s or Sections with have no item/s are not ignored iin the overall performance rating calculation even if this element is configured : if-no-ratings-then-ignore-section= "true "

Environment

SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Check if this is configured in the Performance Form Template xml : if-no-ratings-then-ignore-section= "true " (Note: the default is "true")
  2. Complete the form ratings, leave a sections with items unrated or there are no items on the section.
  3. Save or route the form. The calculated form rating will still include the unrated sections or sections with no items.

Cause

The code :  if-no-ratings-then-ignore-section= "true " are not respected when this element is configured in the meta section of the form template xml :<meta-form-rating-calc><![CDATA[sum]]></meta-form-rating-calc>

Resolution

Remove the element : <meta-form-rating-calc><![CDATA[sum]]></meta-form-rating-calc> from the meta section of the performance template xml.

You may also see <meta-form-rating-calc><![CDATA[avg]]></meta-form-rating-calc> configured in the from.

To remove the element "meta-form-rating-calc" , this will require a configuration change in your performance form template xml. For this type of configuration changes, please reach out to an SAP Partner to do the necessary changes.

Please refer to the SCR KBA for more information about the implementation partner supported changes:  2250186

See Also

2511707 - How the form calculates the overall rating when the "if-no-ratings-then-ignore-section" option is equal to "true"

Keywords

if no ratings then ignore section, unrated sections are not ignored, overall performance rating calculation , KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HCM Suite all versions