SAP Knowledge Base Article - Public

2798810 - Report Showing Empty Results

Symptom

You are running the report XYZ (XYZ represents the name of the report) and you can see the column names are displayed in the report results section, but all data is empty.

Environment

SAP Cloud for Customer

SAP Business ByDesign

Reproducing the Issue

  1. Go to work center Business Analytics.
  2. Go to Design Reports work center view.
  3. Find the report XYZ.
  4. Open the report.
  5. Run the report.
  6. See that though the column names are displayed in the report results section, all report data is empty.

Cause

You have not added any key figures to the report results (e.g. report Columns), but only characteristics instead.

Resolution

In order to retrieve results in a report, you should include both characteristics and key figures in the report results.

Keywords

No Report Results; No Key Figures; Cannot Run Report , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions