SAP Knowledge Base Article - Public

2798772 - Form is Not Appearing in the Print Package - ONB

Symptom

  • Form is not appearing in the print package at the end of a step
  • Candidate and corporate representatives need the option to print a form

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Cause

There is either no number or a zero under 'Number of Copies' in Reference Files>Forms

Resolution

  1. Under the Onboarding Dashboard dropdown select Reference Files > Forms
  2. Select the form you need to edit and click the edit icon
  3. Enter 1 on the number of copies as shown below

kba.png

Keywords

ONB, OBD, SF, success factors, print, package, form, document , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions