SAP Knowledge Base Article - Public

2798768 - Supplier Email Address is Not Displayed in Purchase Order Form Template

Symptom

You have customized a Purchase Order form template and trying to display the Supplier Email Address value in the form template but the field is not showing any value.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center
  2. Select view: Purchase Orders
  3. Search for the existing Purchase Order
  4. Select Preview
  5. The Supplier Email address field is empty

Cause

The email address of the supplier was updated recently after the Purchase Order was created, hence for existing orders, system will not display the field in form template.

Resolution

Please create a new Purchase Order and now the fields will be correctly displayed in the form template.

Any changes done in the system will be effective only for newly created documents.

Keywords

Purchase Order Form Template, Supplier email address, preview, create form, change form , KBA , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions