SAP Knowledge Base Article - Public

2798758 - SFTP server sftp-f.successfactors.com migrated to sftp8-s.sapsf.com

Symptom

 SFTPSecure server sftp-f.successfactors.com is not reachable.

Environment

 SAP SuccessFactors HCM Suite

Cause

The old SFTPSecure was migrated to new domain and IP.

Resolution

From May 28th, the old SFTPSecure will be deactivated and only the new one should be used.

 Below are the information from the old and the new SFTPSecure:

Old SFTP:

  • Old SFTP DNS is sftp-f.successfactors.com;
  • Old External IP is 65.221.12.230

New SFTP:

  • New SFTP DNS is sftp8-s.sapsf.com;
  • New external IP is 157.133.17.86

Keywords

BizX FTP jobs , KBA , LOD-SF-PLT-FTPE , SFTP Login Errors , LOD-SF-PLT-FTPS , SFTP Account Creation, Reset Password & Install SSH Service , Problem

Product

SAP SuccessFactors HCM Suite all versions