SAP Knowledge Base Article - Public

2798301 - Unable to Paste from Word in Manage Job Profiles - Employee Profile

Symptom

  • When attempting to edit a job profile, an error is received: "Press Ctrl+V to paste. Your browser doesn‘t support pasting with the toolbar button or context menu option."

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors People Profile

Reproducing the Issue

  1. In Admin Center, go to Manage Job Profiles.
  2. Select any job profile.
  3. Attempt to edit the content by pasting from Word.
  4. Error is shown.

Cause

  • Due to a change in Rich Text Editor of Fiori introduced in b1902, the option to paste from Word was removed to simplify the pasting process.

Resolution

FIX:

  • This will be resolved in b1908.
  • A patch was applied on the weekend of May 24, 2019 for b1905.


CHANGE IN FUNCTONALITY:

  • With this fix, the button "Paste from Word" was removed.
  • Instead, the template will allow you to paste directly into the description box.

PasteFromWord.png

LIMITATIONS:

  • While pasting directly from clipboard is working, there are still some limitations observed.
  • Tables created from other sources like Excel is not working. It is recommended to create tables directly in Word.
  • If you are using Chrome, pasting images is currently not working. This is being planned for a future fix, but not in b1908. Please continue using Internet Explorer.

Keywords

Manage Job Profiles, Press Ctrl+V to paste. Your browser doesn‘t support pasting with the toolbar button or context menu option. , KBA , LOD-SF-EP-JPB , Job Profile Builder , Problem

Product

SUCCESSFACTORS BIZX SUITE 1905 ; SUCCESSFACTORS BIZX SUITE 1908