SAP Knowledge Base Article - Public

2797151 - Career site URL does not redirect to RMK

Symptom

When RCM and RMK are implemented, the [CAREER_SITE_URL] token available to use in the RCM account creation email notification does not redirect candidates to the RMK site.

Environment

  • SAP SuccessFactors Recruiting Management
  • SAP SuccessFactors Recruiting Marketing

Resolution

The [CAREER_SITE_URL] token is entirely an RCM functionality and has no RMK integration. Its purpose is only to resolve to the RCM Career Site. This is not a defect, and is confirmed as the expected behaviour of the token. The token is a placeholder for the RCM Career Site and is not a redirect.

An enhancement request has already been submitted to have an RMK URL token created. We invite customers to vote for it as per the process outlined in KBA 2090228

Alternative options :

The token is hard-coded and not configurable. As the RMK URL is a static value, here are some alternative options:

  • Use a custom token to define the RMK URL. Please note custom tokens are a standard product functionality. Further information on how to configure this standard functionality in the RCM Implementation Guide.
  • Use the hyperlink function to link to the RMK URL in each desired email template in Recruiting Email Triggers.

Keywords

KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions