SAP Knowledge Base Article - Public

2796660 - "No items found" Displayed in the Enter Value Drop-Down Field of the Party Role Column in Deal Distribution Rules

Symptom

You are using Deal Distribution Rules and when you try to use the column Party Role you are seeing the message ''No items found''.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Select the Sales and Campaign Settings view.
  3. Click in the Define Rules for Deal Registration hyperlink.
  4. Click in the Add Row button in case no sequence steps are maintained.
  5. Click in the * on the Party Role column.

In the Enter Value drop-down menu you see the message ''No items found''.

Cause

The determination step ''Use Rules for Owner'' is not active in the Determination of Involved Parties hyperlink of the Deal Registration fine-tuning activity of your business configuration.

Resolution

You should activate the ''Use Rules for Owner'' in the Determination of Involved Parties hyperlink of the Deal Registration fine-tuning activity of your business configuration.

  1. Go to the Business Configuration work center.
  2. Type Deal Registration in the search box.
  3. Open the Deal Registration fine-tuning activity.
  4. Click in the Maintain Involved Parties hyperlink.
  5. Select the Owner line.
  6. Click in the Maintain Determinations button.
  7. Select the Active checkbox.
  8. Click in the OK button.

Keywords

Define Rules for Deal Registration ; Deal Distribution Rules ; Party Role Owner ; Column ; Display ; Show ; , KBA , LOD-CRM-PRT-DR , Deal Registration , How To

Product

SAP Cloud for Customer add-ins all versions