SAP Knowledge Base Article - Public

2796199 - Failed to generate Response Bean when we try to Create SuccessFactors Identity Authentication Service Integration from the Upgrade Center

Symptom

  • Unable to "Create SuccessFactors Identity Authentication Service Integration from the Upgrade Center"
  • I get an error when I try to create an IAS tenant via the Upgrade Center.
  • When I entered by S-User credentials to create an IAS tenant I get the error: Failed to generate Response Bean

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

 SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Upgrade Center 
  2. Create SuccessFactors Identity Authentication Service Integration 
  3. Enter S-User credentials 
  4. Error
    Failed to generate Response Bean_KBA.jpg

Cause

This cause to this error has been identified and resolved by the Engineering Team.

Resolution

Permanent Solution

Engineering Team have identified the cause to this issue and resolved it accordingly.

See Also

KBA 2791410 - SAP Cloud Identity Authentication tenants through Upgrade Center

Keywords

IAS, Upgrade, Failed, Response, Bean, PLT-74642, PLT-61320 , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) W BizX , Problem

Product

SAP SuccessFactors HCM Suite all versions