Candidate Profile got purged but the profile is linked to one or more active applications.
SAP SuccessFactors Recruiting Management - All Versions
The possible explanation will be the "Non-Acceptance" of DPCS.
The condition of “Non Acceptance” overrides the setting related to the Inactivity time.
As a consequence, if a candidate has been forwarded to an application and the DPCS has not been accepted, the profile will be Purged after the “Period of NON-Acceptance of DPCS”. This will always happen even if the Candidate is linked to active applications.
Is is possible to verify if the candidate accepted the DPCS via:
- Admin Centre > Data Privacy Statement
- Check "View Log" for the correct statement version
The suggestion will be to use Invite to Apply in the process, or extend the Period of Non-Acceptance to minimize the occurrence.
2635179 - New Data Retention Time Management in Recruiting Management
Candidate Profile Purged; Non-Acceptance; Data Privacy Statement; Purged Profile; , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem