SAP Knowledge Base Article - Public

2795899 - Candidate got purged but the profile is linked to active application

Symptom

Candidate got purged but the profile is linked to active applications

Environment

SAP SuccessFactors Recruiting Management

Cause

The possible explanation will be the "Non-Acceptance" of DPCS.

The condition of “Non Acceptance” overrides the setting related to the Inactivity time.
As a consequence, if a candidate has been forwarded to an application and the DPCS has not been accepted, the profile will be Purged after the “Period of NON-Acceptance of DPCS”. This will always happen even if the Candidate is linked to active applications.

Is is possible to verify if the candidate accepted the DPCS via;

Admin Centre > Data Privacy Statement
and check "View Log" for the correct statement version

Resolution

The suggestion will be to use Invite to Apply in the process, or extend the Period of Non-Acceptance to minimize the occurrence.

Keywords

KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions