SAP Knowledge Base Article - Public

2795525 - Open a shared bookmark URL and the toolbar is not displayed in SAP Analytics Cloud (SAC)

Symptom

  • A user creates a bookmark in story and share it to other users.
  • In the share bookmark dialog, the URL is displayed for the bookmark.
  • When open this URL in browser, the story with the bookmark is opened but the toolbar is missing

Environment

  • SAP Analytics Cloud 2019.9

Reproducing the Issue

  1. Log on to SAC and open a story.
  2. Create a bookmark and then share it.
  3. Take a note for the URL which is displayed in the dialog. The URL is like the format below:
    https://<FQDN of the tenant>/sap/fpa/ui/tenants/001/bo/story/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX?mode=embed;bookmarkId=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
  4. Launch a new browser and open this URL.
  5. Notice that, the story with the bookmark is opened but the toolbar is missing.

Cause

By default, the URL is using embed mode to open the Story with bookmark. There is mode=embed parameter in the URL
https://<FQDN of the tenant>/sap/fpa/ui/tenants/001/bo/story/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX?mode=embed;bookmarkId=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

Resolution

Change the URL as below (deleting mode=embed) to not use embed mode, then the toolbar will be displayed normally.

  • Before change:
    https://<FQDN of the tenant>/sap/fpa/ui/tenants/001/bo/story/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX?mode=embed;bookmarkId=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX
  • After change:
    https://<FQDN of the tenant>/sap/fpa/ui/tenants/001/bo/story/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX?bookmarkId=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-BR , Digital Boardroom (DiBo) , LOD-ANA-PL , Planning Functionality, Planning Models , LOD-ANA-PR , Predictive Scenarios, Smart Predict , Problem

Product

SAP Analytics Cloud 1.0