SAP Knowledge Base Article - Public

2794936 - Approval Status (CSV) Report - Criteria not working

Symptom

When running the Approval Status Report (CSV) and choose to filter the report with the date range and domain criteria, the generated report returns all the items for all domains.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

1. Login as an admin and go to Reports

2. Search for the Approval Status Report (CSV)

3. Enter a date range

4. On the Item field, click the filter icon

5. Filter the item with the domain, submit the criteria

6. Run the report

7. Notice that the generated result did not filter the items based on domains

Cause

This is an expected behavior.  The report is driven by the 'Request Type' checkboxes that override the filter criteria i.e, Request-Type over rules Item filter, SO filter and External requests.

Resolution

If you want the report to filter it based on the domain, please uncheck all request type checkboxes and filter the report just like how you want it to.

requestTypes.png

See Also

 LRN-21363, LRN-7757

Keywords

Approval Status Report (CSV), report filter not working, domain filter not working, report criteria not working, LMS report , KBA , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702 ; SAP SuccessFactors Learning 1705 ; SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805 ; SAP SuccessFactors Learning 1808 ; SAP SuccessFactors Learning 1811 ; SAP SuccessFactors Learning 1902 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1411 ; SuccessFactors Learning 1502 ; SuccessFactors Learning 1505 ; SuccessFactors Learning 1508