SAP Knowledge Base Article - Public

2794702 - Advanced filter for Sales Group does not show any entries even though Sales Groups are maintained

Symptom

You want to use the advanced filter option for a Sales Group in the Sales Order OWL but the OVS does not show any values; however, the Sales Group entries are available in the Sales Group column.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Sales workcenter.
  2. Go to the Sales Order view.
  3. Open the Advanced Filter.
  4. Click the OVS for Sales Group.

Result: No results are found.

Cause

For the entries to be found in the OVS, you have to maintain the relevant box in the Organisational Management.

Resolution

  1. Go to the Organisational Management workcenter.
  2. Find the Sales Group and open it.
  3. Click Edit and tick the box for Sales Group.

Keywords

sales group, advanced search, blank, empty, sales order , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem

Product

SAP Cloud for Customer add-ins all versions