SAP Knowledge Base Article - Public

2794439 - Alternative to Predecessor Line is Greyed Out While Adding Products in Sales Quote

Symptom

While adding Products to a new Sales Quote, the column Alternative to Predecessor Line is greyed out.

Environment

SAP Cloud for Customer.

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quotes view.
  3. Select New.
  4. Add a product to the Sales Quote.

The column Alternative to Predecessor Line is non editable.

Cause

The quick create screen for sales quote does not offer to enter items but only item proposal.
If a quote is created as a follow-up to another document, it shows the alternative to item-ID of the preceding item offered to be copied. Therefore, the field is read-only and cannot be made editable.

Resolution

  1. Go to Administrator work center.
  2. Go to the Sales and Campaign Settings view.
  3. Select the Sales Quote Configuration.
  4. Enable the Create Sales Quotes in detail view option.
  5. Save the changes.

Then log off and log on again to activate the change for your user.

Keywords

Alternative to Predecessor Line, Sales Quote, Quick Create. , KBA , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer add-ins all versions