SAP Knowledge Base Article - Public

2794294 - No Messages displayed in Message Center

Symptom

No e-mails appear when the new feature 'Message Center' is enabled

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Enable Message Center as per RCM-59263
  2. Go to Recruiting -> Message Center
  3. No Emails in list -> 'You have no messages'

Resolution

Temporary workaround  

  1. Please create a field for a middle name in the candidate profile via Manage Templates.
  2. Request a Candidate Re-Index. Please see KBA 2230010

Keywords

Message Enter, Email Center, E-Mail Center, RCM-59263 , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SUCCESSFACTORS RECRUITING 1905