SAP Knowledge Base Article - Public

2794277 - "Internal Server Error" error appears when changing the filter in SAP Analytics Cloud

Symptom

When changing the filters in a Story, the following error occurs in SAP Analytics Cloud (SAC):
"Internal Server Error - Error"

Environment

  • SAP Analytics Cloud 2019.2.9
  • Live Data Connection to SAP HANA

Reproducing the Issue

  1. Logon to SAC.
  2. Open a Story which is based on HANA Live Data Connection.
  3. Change the filter parameters. 
  4. Notice the error.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, internal, server, error, filter, parameter, set, change , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0