SAP Knowledge Base Article - Public

2793722 - questionResponse field in candidate summary display options is blank

Symptom

I have configured the questionResponse field in the candidate summary display options but there is no information populated there.

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Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

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1) Define the questionResponse field in the candidate summary display options configuration.

question answered.jpg

2) See that the candidate has added an answer to the pre-screening question.

question response blank.jpg

3) The Question Response field is blank in the candidate summary display options.

Resolution

This is considered an expected behaviour. It is not supported to use the questionResponse field in the candidate summary display options. The reason is because there can be multiple pre-screening questions and it would not be able to provide the answers to them all in this one field.

Keywords

Pre-screening questions, questionResponse, candidate summary display options, application , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions