SAP Knowledge Base Article - Public

2793231 - Restrict Special Characters in Legal Name - ONB

Symptom

  • This knowledge Base Article provides an explaination on how to disable special characters in candidate's Legal Names within SAP SuccessFactors Onboarding.
  • Restrict user's from entering special characters when completing ONB process. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login to ONB application 
  2. Start process and enter special character in candidate's First and/or last name. (e.g: SAPeé)
  3. Notice candidate was able to proceed with the provided name. 

Cause

Regular Expression Validator isn't being used.

Resolution

Add a Regular Expression Validator to the field(s).

  1. Log into ONB application
  2. Navigate to Panels > Select the ONB process
  3. Select the Panel which user(s) will enter their names
  4. Click on the field you want to restrict special characters
  5. From the panel properties, add the Regular Expression Validator 
  6. Choose the Template as Custom, Expression as ^[a-zA-Z]*$
  7. Click Submit to save changes

See example:

Expression_Validator.png

Once the validator is added, verify the expression is working.

  1. Log into ONB application
  2. Start process and enter special character in candidate's First and/or last name. (e.g: SAPeé)
  3. Notice an error message was triggered, preventing the special character to be entered. 

See example:

Expression_Validator_Error.png

Keywords

Restrict, Special Characters, Disable, Legal Names, Validator, SF, Success Factors, OBD, ONB , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions