SAP Knowledge Base Article - Public

2793108 - LinkedIn Widget in PP3 Pulling Wrong Profile - SuccessFactors Employee Profile

Symptom

PROACTIVE NOTIFICATION

Two employees with similar name but LinkedIn Widget in PP3 is Pulling the Profile from the wrong one.

Scenario:

  • Just one employee has own Linkedin Profile but on PP3 Linkedin tag it is mapped to the same Linkedin profile.

Environment

  • SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Access SF Instance;
  2. Go to Employee Profile;
  3. Then click on Linkedin tag.

Cause

The issue is located on Linkedin system and they are aready aware of the issue and working to correct it.

Linkedin is working on the root cause and correction.

Resolution

Wating for Linkedin´s release to correct the issue. No planned fix for May so far.

We´ll update this note with Linkedin´s confirmation.

See Also

Ticket raised with Linkedin on February, 2019.

2793152 - LinkedIn Widget in PP3 Pulling Wrong Profile - SuccessFactors Employee Profile

Keywords

Linkedin Widget; Pulling Wrong LinkedIn profile; , KBA , LOD-SF-EP-PP3 , People Profile , LOD-SF-EP , Employee Profile , LOD-SF-EP-LIN , LinkedIn , Problem

Product

SAP SuccessFactors HCM Suite all versions