You cannot delete a personnalized Opportunity
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales workcenter.
- Go to the Opportunities view.
- Select ABC (ABC represents a personalised Opportunity you want to delete).
- Actions > Delete
Results : You are faced with an error message : Cannot be erased due to personalized Opportunity
Deletion is prevented
Depersonalized objects like opportunity, quote, or contract do not allow further changes nor deletion.
This is the designed behaviour of the system. Currently there is no plan to change the latter.
depersonnalize, contact. , KBA , LOD-CRM-OPP , Opportunity Management , Problem