SAP Knowledge Base Article - Public

2791999 - What release number of Windows 10 is Crystal Reports 2016 supported on?

Symptom

What version of Windows 10 is supported by what version of Crystal Reports 2016?

Environment

  • Microsoft Windows 10
  • Crystal Reports 2016

Reproducing the Issue

  1. Install Crystal Reports 2016 on an unsupported version of Windows 10
  2. Notice various error messages

Cause

Crystal Reports 2016 is only supported on certain version of Windows 10 due to changes in Windows.

Resolution

Per the PAM:

Windows 10 1709 is supported by Crystal Reports 2016 SP6 and later

Windows 10 1803 is supported by Crystal Reports 2016 SP7 and later

Keywords

KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2011