SAP Knowledge Base Article - Public

2791973 - Pre-Day1 password portal is only in English - Onboarding 1.0

Symptom

When the new hire (pre-day1 user) gets to the set password screen, the content is always in English regardless of their locale in SAP SuccessFactors or their browser language.

 

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP Successfactors Onboarding - All Versions

Cause

For pre-day1 users the language is defined by the default language chosen in provisioning. It is not possible change this language for specific users

Resolution

Since the application is working as designed, our recommendation is to raise an enhancement request.

See Also

2302363 - How to Submit An Enhancement Requests for Onboarding

Keywords

Pre-Day1 language , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding