SAP Knowledge Base Article - Public

2791883 - Goods and Services Receipts stuck in inter-company scenario

Symptom

You are trying to post or verify a Goods and Services Receipt but it appears to be stuck and no error message appears.

Environment

Business ByDesign

Reproducing the Issue

  1. Select the Goods and Services Receipt (GSR) work center.
  2. Select the Receipts and Returns view.
  3. Select the filter "All Documents".
  4. Search and open your GSR, click to "View All".
  5. Click to "Check": nothing happens, no messages or warnings are displayed but you are still unable to post your GSR.

Cause

You might have entered a negative amount in one of the GSR's items.

Resolution

  • We do not support negative values in GSR, this is a limitation in the intercompany scenario.
  • You need to cancel this expense report and create it with an amount which will be a positive value in GSR.

Keywords

Goods and service receipt, acknowledgement, negative value, GSR, GSA, stuck. , KBA , SRD-SRM-GSA , Goods and Service Aknowledgement , How To

Product

SAP Business ByDesign all versions