SAP Knowledge Base Article - Public

2791817 - Drop-down Picklist Field Shows Unavailable - ONB

Symptom

  • The pick list values are missing from the dropdown panel.
  • In Onboarding, the picklist values are not coming up in the panel and are blank.
  • In SAP SuccessFactors Onboarding, when previewing in a panel, pick list values are not poplulating or show as unavailable.

Environment

SAP SuccessFactors Onboarding

Cause

The login id being used for the API Authentication User may not have the correct permissions.

Resolution

  • Check SF_ BizX_Connection in SuperAdmin > Feature > Activate Feature
  • Try using different user id for the API Authentication User
  • Login to Onboarding > Settings > Features > PickListCache > Refresh Cache

Keywords

SF, Success Factors, ONB, on boarding, OBD, not appearing, gone , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem

Product

SAP SuccessFactors Onboarding all versions