SAP Knowledge Base Article - Public

2790354 - Improvement of ViewJob Details Error Messages - Data Retention Management (DRM) and Data Retention Time Management (DRTM)

Symptom

View Job Details Error Messages for failed purge requests are not helpful for Administrators to identify the root cause of the failure.

Environment

SAP SuccessFactors HCM Suite

Cause

For b1905, "View Job Details" error messages are improved for help administrators to identify the root cause of any failed purge requests.

Resolution

Below is the new messaging for the error handling for "View Job Details".

 

"Data purge process failed for purge object type = [object type]. Please check for any data inconsistency in your system or contact customer support."

 

Where "Object Type" points to purge object type causing the issue. This will help with pinpointing which module area or feature the issue is observed. See list of Applications and Object Types

Application Purge Object Type
SpotAwards DRTMSpotAwardsGroupObjectType
SpotAwardsObjectType
DRTMMasterSpotAwardsObjectType
CPM DRTMCPMGroupObjectType
  DRTMCPMSubRootObjectType
  CPMActivityObjectType
  CPMAchievementObjectType
  CPMOtherTopicObjectType
  CPMCoachingAdviceObjectType
  CPMSupporterFeedbackObjectType
  CPMFeedbackObjectType
  CPMFeedbackRequestObjectType
  CPMMeetingSnapshotObjectType
  CPMMeetingObjectType
EC DRTMEmpInfoGroupObjectType
DRTMPersonInfoGroupObjectType
DRTMTimeGroupObjectType
DRTMBenefitsGroupObjectType
DRTMWorkflowGroupObjectType
DRTMModuleWorkflowGroupObjectType
DRTMUncompletedNewhireWorkflowGroupObjectType
DRTMMasterWorkflowGroupObjectType
DRTMECMasterDataObjectType
DRTMECRALPersonBasedPurgeObjectType
DRTMECCALUserBasedPurgeObjectType
Proxy Permissions DRTMProxyPermissionObjectType
PM DRTMPMGroupObjectType
DRTMPMFormObjectType
DRTMPMFolderMapObjectType
DRTMPMSavedDraftObjectType
DRTMPM360GroupObjectType
DRTMPM360FormObjectType
DRTMPM360FolderMapObjectType
Compensation Variable Pay DRTMCompGroupObjectType
  DRTMCompEntryObjectType
  DRTMCompStatementObjectType
  DRTMMasterPurgeCompFormObjectType
  DRTMMasterPurgeCompModelGuidelineStagingObjectType
  DRTMMasterPurgeEmployeeHistoryObjectType
  DRTMMasterPurgeVarpayForecastObjectType
SCM DRTMSuccessionGroupObjectType
DRTMSuccessionNomineeObjectType
DRTMSuccessionInactiveStatusNomineeObjectType
DRTMPositionIncumbentObjectType
DRTMMasterSuccessionObjectType
DRTMMasterNominationObjectType
Calibration DRTMCalibrationGroupObjectType
  DRTMCALSubjectObjectType
  DRTMCalReviewerObjectType
Development Goal DRTMDevGoalGroupObjectType
DRTMDevGoalObjectType
Career Worksheet DRTMCareerWorksheetGroupObjectType
  DRTMCareerWorksheetObjectType
Development Transcript Learning DRTMDevelopmentTranscriptLearningGroupObjectType
DRTMDevelopmentTranscriptLearningObjectType
Mentoring DRTMMentoringGroupObjectType
  DRTMMentoringMentorObjectType
  DRTMMentoringMenteeObjectType
  DRTMMentoringOwnerObjectType
TGM DRTMTGMGoalGroupObjectType
DRTMBusinessGoalObjectType
LMS DRTMLMSGroupObjectType
  DRTMMasterLMSGroupObjectType
  DRTMLMSUserPersonalInformationObjectType
  DRTMLMSLearningAssignmentsAndHistoryObjectType
Employee Profile DRTMEmployeeProfileGroupObjectType
DRTMEmployeeProfileBackgroundObjectType
DRTMEmployeeProfileFeedbackObjectType
DRTMEmployeeProfilePhotoObjectType
DRTMEmployeeProfileIntroductionObjectType
Onboarding ONBCandidateObjectType
  DRTMONBRALUserBasedPurgeObjectType
  DRTMONBCALUserBasedPurgeObjectType
  DRTMONBMasterDataObjectType
Suite DRTMMasterDataObjectType
DRTMAuditDataPurgeObjectType
DRTMCALUserBasedPurgeObjectType
DRTMRALUserBasedPurgeObjectType
DRTMMasterAuditDataCALObjectType
DRTMMasterAuditDataRALObjectType
RCM DRTMRCMCandidatePurgeObjectType
  DRTMRCMApplicationPurgeObjectType
  DRTMRCMRALPurgeObjectType
  DRTMRCMRALUserBasedPurgeObjectType
  DRTMCandConversionObjectType
MDF DRTMMDFAuditPurgeObject
DRTMMDFCustomGOPurgeObject
DRTMMDFCustomGOMasterPurgeObject
DRTMMDFMasterAuditPurgeObject
Employee Data Replication Element DRTMEmployeeDataReplicationElementObjectType
Email Framework DRTMEmailFrameworkGroupObjectType
TodoEntry DRTMTodoEntryObjectType
Payroll Results DRTMPayrollResultsGroupObjectType
  DRTMEmployeePayrollRunResultsObjectType
Payroll Data Maintenance Task DRTMPayrollDataMaintenanceTaskGroupObjectType
DRTMPayrollDataMaintenanceTaskObjectType
Data Replication Proxy DRTMDataReplicationProxyObjectType
User Management  DRTMMasterUserAccountCALAuditObjectType
DRTMUserAccountCALAuditObjectType
DRTMMasterDataSysAuditDataObjectType
DRTMAuditDataLoginAuditDataObjectType
API DRTMMasterPurgeUserSecurityConfigObjectType
  DRTMMasterPurgeODataClientConfigObjectType
  DRTMMasterPurgeSfAlertRequestObjectType
  DRTMMasterPurgeSfAlertVendorObjectType
  DRTMMasterPurgeApiOptionProfileObjectType
  DRTMMasterPurgeApiThrottleViolationObjectType
Notification DRTMMasterPurgeNotificationObjectType
RBP DRTMMasterDataRBPObjectType

 

See Also

2615360 - Data Protection and Privacy - Data Retention Time Management (DRTM) - Master Data Purge for Inactive Users

2088065 - Data Retention Management - Purge Data - Platform

2787250 - Q2 1905 - Platform Release Information FAQ

Keywords

DRTM, DRM, Purge, Error Handling , KBA , LOD-SF-PLT-DRM , Data Retention Management , Product Enhancement

Product

SAP SuccessFactors HCM Suite all versions